Terms of service
Last updated: November 1, 2026
1. Who we are
ELVIORA GLOW is operated by Hamlo Industrial Holdings LLC, a Texas limited liability company doing business as ELVIORA GLOW ("ELVIORA," "we," "us"), which operates elvioraglow.com (the "Site"). Contact: support@elvioraglow.com.
2. Agreement
By using the Site or placing an order, you agree to these Terms and to our Privacy Policy, Refund Policy, and Shipping Policy, which are part of these Terms. If you do not agree, please do not use the Site. You must be at least 18, or the age of majority where you live, to place an order.
3. Our store platform
The Site is hosted on Shopify. Payments are handled by the payment providers shown at checkout. We do not store full payment card details.
4. Products
• We sell beauty, skincare, hair care, body care, and beauty tool products. Many are made and shipped by third-party suppliers.
• We try to show product descriptions, images, and colors accurately. We do not guarantee that your screen shows colors exactly, or that every description is error-free.
• Personal care: cosmetics and beauty devices are for external, personal use as directed. Read all labels and ingredient lists. Do a patch test before first use, and stop using a product if irritation happens. If you are pregnant, nursing, or have a skin or medical condition, ask a doctor before use. Our products are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions are not medical advice.
• Electronic devices must be used according to their instructions.
5. Prices and payment
Prices are in U.S. dollars and do not include applicable sales tax, which is calculated at checkout. We may change prices at any time without notice, but changes do not affect orders already confirmed. If an item is listed at an incorrect price because of an error, we may cancel the order and refund you.
6. Orders
Your order is an offer to buy. We may accept, limit, or cancel any order, for example because of stock, pricing errors, or suspected fraud. We may ask for extra verification. If we cancel after you have been charged, we will refund you.
7. Shipping, returns, and refunds
Shipping is covered by our Shipping Policy (U.S. only). Returns and refunds are covered by our Refund Policy.
8. Accounts
If you create an account, keep your login details secure. You are responsible for activity on your account.
9. Acceptable use
Do not misuse the Site. For example, do not break the law, infringe others' rights, upload harmful code, scrape the Site, or interfere with its security.
10. Reviews and submissions
If you post a review or other content, you give us a non-exclusive, royalty-free license to use, display, and reproduce it in connection with the Site and our marketing. Content must be truthful and lawful. We may remove any content.
11. Intellectual property
The Site's content, including text, graphics, logos, and the ELVIORA name, belongs to us or our licensors. You may not use it without permission.
12. Third-party links and services
The Site may link to or use third-party services, such as carriers, payment providers, and review or email apps. We are not responsible for them.
13. Disclaimer of warranties
To the fullest extent the law allows, the Site and products are provided "as is" and "as available." We disclaim all implied warranties, including merchantability and fitness for a particular purpose, except any warranty the law does not allow us to exclude. We do not offer any product warranty beyond our commitment to replace or refund items that arrive damaged, defective, or incorrect, as described in our Refund Policy.
14. Limitation of liability
To the fullest extent the law allows, ELVIORA is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim relating to a product will not exceed the amount you paid for that product. Nothing here limits liability that cannot be limited by law.
15. Indemnification
You agree to indemnify and hold ELVIORA harmless from claims arising from your breach of these Terms or your misuse of the Site or products.
16. Governing law and disputes
These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Montgomery County, Texas, unless applicable law requires otherwise.
17. Changes
We may update these Terms. The "Last updated" date shows the latest version. Continuing to use the Site after changes means you accept them.
18. Contact
ELVIORA GLOW is operated by Hamlo Industrial Holdings LLC — support@elvioraglow.com