Shipping policy

Last updated: November 1, 2026

This Shipping Policy applies to orders placed at elvioraglow.com. ELVIORA GLOW is operated by Hamlo Industrial Holdings LLC, a Texas limited liability company. Contact: support@elvioraglow.com.

Where we ship

We currently ship only to addresses in the contiguous United States (the lower 48 states and Washington, D.C.). We do not ship to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses. P.O. boxes are accepted.

Shipping rates

• Standard shipping: $8.00 USD.

• Free standard shipping on orders of $50.00 USD or more (subtotal after discounts, before tax and shipping).

• Express shipping is not currently offered.

• Your final shipping cost is shown at checkout before you pay.

Processing time

Orders are processed after payment is confirmed. Processing usually takes 1–3 business days. Processing time is separate from shipping time. Orders are not processed or shipped on weekends or holidays.

Delivery time

Our products ship from partner suppliers and fulfillment centers. Estimated delivery time is 7–15 business days after shipment. Items in one order may arrive in separate packages.

Delivery times are estimates, not guarantees. They may be affected by carrier delays, weather, customs processing for items shipped from overseas, high order volume, or other events outside our control. For an estimate for a specific item and ZIP code before ordering, email support@elvioraglow.com.

Tracking

Once your order ships, we will email tracking details to the address used at checkout. Tracking may take 2–5 business days to show updates. No tracking email? Check your spam/promotions folder, then contact us.

Address accuracy

Please double-check your shipping address before completing checkout. We cannot guarantee changes once an order has been processed for shipment. Packages returned because of an incorrect or incomplete address may be reshipped at the customer's cost or refunded minus shipping costs.

Late, lost, or damaged shipments

If your order is taking longer than expected, or tracking shows delivered but you don't have it, email us with your order number. For damaged items, see our Refund Policy.

Questions

Email support@elvioraglow.com with your order number.