Returns & Refunds

Our Return Policy

We want you to feel confident when shopping with us. If you have an issue with your order, please contact our customer support team so we can review your request and guide you through the next steps.

Return Eligibility

Return eligibility depends on the product purchased and the condition of the item. Products may need to be unused, unopened, and in their original condition to qualify for a return.

Certain products may not be eligible for return due to hygiene or health and safety considerations.

Damaged or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

Include your:

• Order number

• Description of the issue

• Clear photos of the product and packaging

Our team will review the information and let you know what to do next.

Refunds

If a refund is approved, the refund will be processed according to our applicable refund policy and returned through the original payment method where possible.

Processing times may vary depending on your payment provider or financial institution.

Contact Us

If you have questions about a return or refund, please contact our customer support team before sending an item back.

Important: Please review the specific return conditions provided by our store before completing your purchase.